Privacy Policy

Last updated: 13 November 2026

This Privacy Policy explains how IM Webinar AI, operated by TG, may handle information collected through this sales website and related support communications. The software also lets customers run their own webinar installations; those customers are generally responsible for privacy disclosures concerning attendee data on their installations.

1. Information collected

When you contact us or purchase the product, we may receive your name, email address, support messages, order information and other details you voluntarily provide. Standard website systems or hosting providers may record technical information such as IP address, browser type, timestamps and security logs. Purchases may be processed by third-party checkout providers.

2. How information is used

Information may be used to respond to enquiries, provide product delivery and support, administer purchases and refunds, maintain security, comply with legal obligations and send marketing communications only where permitted by applicable law.

3. Video player and third-party services

The sales page embeds a video hosted at imvideohub.com. Loading or playing that video may involve requests to the host and the collection of technical identifiers under its own practices. Other providers may include checkout services, web hosts, email-delivery services and analytics tools actually enabled on the website. Review the relevant providers’ policies for details.

4. Data from customer-operated webinars

IM Webinar AI is designed to run on customers’ hosting. Customers may collect registrant names, email addresses, participation and watch-time data, poll answers, chat transcripts and engagement analytics. Such customers should publish their own appropriate privacy notices, establish lawful grounds for processing and configure retention, access and deletion controls according to applicable law. We do not assume that we centrally receive all such data.

5. Cookies and similar technologies

Website hosting and embedded players may use cookies or similar technologies for functionality, security or analytics. Where consent is required for non-essential cookies, an appropriate consent mechanism should be implemented before using them.

6. Sharing and retention

Information may be shared with service providers to fulfil purchases or provide support, or when legally required. We retain information for as long as reasonably necessary for the stated purposes, legal obligations, dispute handling and legitimate record-keeping. Actual retention periods depend on the systems used and applicable law.

7. Security and international transfers

Reasonable organisational and technical measures should be used to safeguard information, but no online transmission or storage method is completely secure. Some providers may process data in other countries, subject to applicable data-protection requirements.

8. Your rights

Depending on applicable law and your location, you may have rights to access, rectify, erase, restrict or object to processing, or request portability of certain personal data. To exercise rights concerning information handled by IM Webinar AI directly, email tg@figtree.com.sg. For data held by a customer's separately hosted webinar, contact that webinar operator.

9. Changes

This notice may be amended if practices change. The date at the top indicates the current version. Before publication, the operator should confirm the actual processing practices, applicable jurisdiction and any required controller contact or registration details.